Jacob Harmon
Jacob Harmon
I help businesses build trust and brand loyalty | 🎙 Podcast: Trust Cast | ⭐️ JMH Media
July 20, 2020

Good customer experience -> great brand affinity.

How can you make your customer experience great?

👍🏻 CARE about your customer.
👂🏻 LISTEN to your customer.
🔥 OBSESS over solving their problems and providing value.

When your customer has an amazing experience two things will happen:

1. They'll return.
2. They'll refer new business

Provide value and value will come back to you.

#customerexpereince#value#brand#referrals

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November 15, 2020

Love your enemies

Perhaps never in our history has this teaching of Christ been more applicable:

“Love your enemies, bless them that curse you, do good to them that hate you, and pray for them which despitefully use you, and persecute you;”

May we show more kindness and love. Especially to those who disagree with us.

#jacobsthoughts #faithandwork

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November 30, 2020

Social media and technology have just about destroyed relationships in business.

Social media and technology have just about destroyed relationships in business.

The very thing they were meant to foster and create has all but disappeared.

We're surrounded by fake connections, vanity metrics, and DM sales pitches. REAL genuine connections are becoming rare.

How can we fix this? As marketers, it's our job to create real relationships, brand loyalty, and TRUST with our customers.

I'm launching a brand new podcast dedicated to finding the answer to building trust in business. Here's the first episode.

Please subscribe as episode 2 comes out tomorrow!

#podcast #trust #brandloyalty #authenticity

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April 18, 2020

Apple Podcasts Surpasses 1 Million Podcasts

This Just In!
Apple Podcasts Surpasses 1 Million Podcasts.

Wow! We've officially passed the threshold. Obviously, not all of these podcasts are active, but it's still an interesting number :)

This data comes curtsy of Daniel J. Lewis and My Podcast Reviews.

#podcast #milestone #1MillionPodcasts

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